Remote Tech Group, LLC will honor the return policy that software developers offer with the sale of their software. This is usually 30 days. Please check the software developers website for the software that was purchased. Please contact Remote Tech Group if you need assistance on finding this information.
Hosting Services Fees Return Policy
All Remote Tech Group, LLC's service level agreements come with a 30 days termination policy. Remote Tech Group will honor the request for a refund on hosting fees if the request is made in writing to accounting@rtgroup.com before the 15th of the month that the customer is requesting a refund for. Remote Tech Group does not offer refunds for hosting services fees for months that Remote Tech Group has already provided those services for.
RTG is an authorized partner of Swiftpage, providing a family of hosting & training Solutions for Act!
